Delivery Notice due to COVID-19
Dear customers,
We are informing you regarding shipping.
Currently, all international air traffic has been significantly reduced due to the coronavirus.
Please keep this in mind and refer to the shipping notice.
*Please select your country at checkout. Your country's shipping cost will then be set.
(Until you select shipping country, the shipping cost is shown as $0.)
1. Singapore, Japan, Malaysia
For the items purchased by customers in Singapore, Japan, and Malaysia will be delivered by Korean shipping company Qxpress.
Qxpress operates international courier service and Singapore local courier service based in Southeast Asia,
and provides fast delivery service and systematic tracking service.
Shipping time will take about 5-7 days after shipment.
(But, delivery may be slightly delayed due to customs clearance and other issues.)
2. USA, Canada, UK, Germany, Italy, Russia, China, Thailand
Hong Kong, Vietnam, Philippines, France, Spain, Taiwan
Delivery to these countries has been normalized. (K-packet or Small Package)
Currently, all international air traffic has been significantly reduced due to the coronavirus.
delivery will be delayed a little more than usual.
Delivery time is about 10~25 days after shipment.
(In case of customs clearance delay, it may be delayed for several days)
3. In other countries, delivery is possible through express delivery.
(Delivery company: DHL, UPS, EMS, Fedex etc. Depending on the country, it will be shipped with the appropriate carrier.)
If there is no corresponding country in the delivery notice,
Feel free to e-mail us at go.kosmeshop@gmail.com
We’ll do our best to reply.
We hope all customers don't suffer damage from COVID-19.
Thank you.